phn 0800 367 968

Terms of Trade

We (Country Floral Company Limited) buy the freshest flowers available which means we can give you flowers that last as long as possible. However, if you are not completely satisfied, please tell us within 24 hours of receiving your flowers for a complimentary replacement bouquet.

We endeavour to supply flowers as close to the pictures shown on our website but seasonal availability may mean that we cannot provide exactly the same. If there is a major difference we will contact you first.

Country Floral trades under the terms of the NZ Consumer Guarantees Act 1993.
 

Security

Our credit card payment system uses secure SSL technology which means your details cannot be intercepted and read by any third party.
 

Delivery

We guarantee to deliver according to your wishes but cannot be held responsible for incorrect delivery information given to us.

Local deliveries will be made within 24 hours of the order being received. Same day If placed before 2pm.
NZ Rural deliveries will be made within 48 hours of the order being received
International deliveries will be made within 48 hours of the order being received.
 

Cancellations and Refunds

Cancellations received more than 24 hours before the due delivery date will be refunded less a $15 admin fee. Cancellations received less than 24 hours before the delivery date will be refunded 50% unless the goods have already been dispatched in which case no refund will be possible.
 

Payment Options

We accept payment online using Visa and Mastercard credit cards.

Your credit card statement will show SHQ*CountryFlora for transactions processed on this website.
 

Copyright and Trademarks

All material used on this site is the copyright of Country Floral Company Limited.
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phn1 ​0800 367 968

phn1 0800 FOR YOU

Email Us
369 Great South Road
Papakura, Auckland 2113
New Zealand
Mon - Fri :    8:00AM - 5:30 PM
Sat :            9:00AM - 4:00 PM
Sun :           9:00AM - 2:00PM
  NO Sunday Delivery except special occasions
 
Any order place after cut off time will be delivered next working day.

 
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